Frequently asked questions
In advance of purchasing a Quooker, what are the installation requirements?
Quookers can be fitted into new kitchens and also retrofitted into existing ones. To install a Quooker, all that is required is space for the tank ….
Where can I consumables and parts?
You can order parts directly from our service department or via our webshop. When you contact us, please provide the serial number of your Quooker located on the side of the tank near the top.
Can I install a Quooker myself?
The Quooker is supplied with installation materials and a clear installation guide. Follow this carefully for instructions on how to correctly install your Quooker.
The Quooker comes with a standard two-year warranty. Register your Quooker to benefit from this warranty, but also to let us help you more efficiently.
Have you not been able to find the solution yet? Then contact us. Fill in our contact form and we will process your question as soon as possible. We will do everything we can to help you!
How to return empty CO2 cylinders
Do you want to return an empty cylinder or are you not satisfied with your service item or accessory? Or have you received a wrong product? Our products can be returned easily and free of charge.
Did not find the answer yet?
Call our Service Department
Our service department is available from 09:00-17:00, from Sunday-Thursday. We are closed on Friday and Saturday.
Quooker Emirates for Boiling Water LLC
Indigo Central 2
Al Safa 2 (2nd floor)
Sheik Zayed Road Dubai
1 2984 AJ Ridderkerk