The light on my tap/tank is blinking, what should I do? Troubleshooting

If the light on your Quooker tap/tank is blinking, this means there is some failure in the system.

Before going forward, first try to figure out which type of failure the system is experiencing. This can be determined from the pattern of the blinking.

  • 2 x blinking: If your tap/tank is blinking two times, followed by a short break, there is a failure with your Quooker tap. In most of the cases this can be solved by yourself, following the instructions mentioned here.
  • 4 x blinking: If your tap/tank is blinking four times, followed by a short break, there is a failure with your Quooker tank. In most of the cases this can be solved by yourself, following the instructions mentioned here.
  • 3 + 1 blinking: If your tap/tank is blinking as per the following pattern: 3 times blinking – short break – 1 time blinking, there is a failure with your Quooker tank. This cannot be solved by you, and a technician will need to pass by your place to help you solve this issue.
    Please contact the Quooker Service Team through service@quooker.ae and mention the 3+1 blinking of your Quooker tap/tank. Please also attach a video showing the blinking pattern.