My Quooker tap's push-and-turn button is getting stuck, what should I do? Troubleshooting

When too much water and/or detergents are used to clean the Quooker tap, this could cause the mechanism inside the push-and-turn button to rust. As a result, the push-and-turn button will be more difficult to operate and feel like being stuck.

In order to solve this issue, the push-and-turn button will have to be replaced by one of our technicians. Please contact the Quooker Service Team at service@quooker.ae and attach a video showing the issue you are facing. 

In order to avoid the same issue from happening again in the future, kindly make sure to follow the cleaning instructions for your Quooker tap, as received at installation and as can be found here