My Quooker tap is having a failure (tap/tank 2 x blinking), what should I do? Troubleshooting

First of all, try to be certain that the issue you are facing is really a tap failure. Therefore, check the types of failures here and determine the type of failure you are facing.

 

In case your Quooker tap/tank is blinking 2 times, followed by a short break, it indicates there is an issue with your Quooker tap.

 

In most of the cases this can be solved by a soft reset of your Quooker system. Instructions on how to perform a soft reset on your system can be found under the troubleshooting section: How to perform a soft reset on my Quooker system?

 

In case the soft reset does not solve the issue, and your Quooker tap/tank is still 2 x blinking, try to perform a hard reset on your Quooker system. Instructions on how to perform a hard reset on your system can be found under the troubleshooting section: How to perform a hard reset on my Quooker system?

 

If the Quooker tap/tank is still blinking with the same pattern after performing a soft reset and a hard reset, please contact the Quooker Service Team at service@quooker.ae A technician will need to pass by to solve this issue for you.

 

When contacting the Quooker Service Team, please mention the 2 x blinking of your Quooker tap/tank, and attach a video showing the blinking pattern.