Most frequent questions
What do the lights on my Quooker tank mean? General
When you first turn on the Quooker tank, a solid red light with an occasional flicker should appear on the Quooker tank and tap. This means the water inside the tank is heating up.
Once the water inside the tank has fully heated the light on the tap should disappear and the light on the tank should slowly fade in and out in a gentle pulse. We call this the “heartbeat” of the Quooker tank. It indicates the water inside the tank has fully heated and is ready to be dispensed.
If the tank/tap light is flashing, please refer to the relevant troubleshooting section:The light on my tap/tank is blinking, what should I do?