Most frequent questions


  • I am renting a property, can I buy a Quooker? General

    Even if you are a tenant, you can have a Quooker installed in your home -  and take it with you when you move. Read more about our moving service here.

  • Where can I order parts? Maintenance

    You can order parts through our webshop

    Know that also the following items can be ordered through the webshop:

    • Cold Water Filter replacement cartridges (replacement needed every 12 months for residential clients / every 6 months for commercial clients)
    • CO2 cylinder refill (replacement as per demand)
    • CUBE filter (replacement needed every 12 months)

    If the item you require would not be available on the webshop, you can always contact the Quooker Service team at service@quooker.ae

    When you contact us, please provide the serial number of your Quooker tank, located on the side of the tank near the top.