Most frequent questions


  • Can I change the HiTAC® filter myself? Maintenance

    The HiTAC® filter inside the tank improves the taste of the water. You can contact our service department for all questions about changing the HiTAC® filter. 

    Please note that the internal HiTAC® filter is not a limescale filter. For more information on how to manage limescale, please refer to the corresponding question in our FAQs.